Privacy policy

Last Updated: September 9, 2026

At RehmanStore.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Delivery/shipping address
  • Billing information
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Information collected through cookies and similar technologies

We only request information that is reasonably necessary to process your order, provide our services, communicate with you, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and communicate with you
  • Contact you regarding delivery or order updates
  • Provide customer support
  • Process payments through available payment providers
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send promotional messages or offers where permitted
  • Maintain records of transactions and customer requests
  • Comply with applicable legal requirements

3. Payment Information

We may use third-party payment providers to process online payments.

RehmanStore.pk does not intentionally store your complete debit or credit card number, CVV, or other sensitive payment credentials on our own servers. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

For Cash on Delivery orders, we may collect the information required to verify and deliver your order.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies
  • Payment service providers
  • Shopify and related technology/service providers
  • Website and hosting service providers
  • Customer support or communication services
  • Fraud prevention and security services
  • Government or law-enforcement authorities where legally required

We only share information that is reasonably necessary for the relevant service or legal requirement.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Improve website performance
  • Understand website traffic
  • Provide relevant content or marketing

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain customer information only for as long as reasonably necessary for purposes such as:

  • Completing orders
  • Providing customer support
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud
  • Meeting legal or regulatory requirements

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal and business requirements.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Ask about how your information is being used
  • Withdraw consent for certain communications
  • Opt out of promotional emails or messages

To make a privacy-related request, please contact us using the details provided below.

9. Marketing Communications

If you have provided your contact information, we may contact you regarding your orders, services, promotions, discounts, or new products where permitted.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that you may still receive essential messages related to your orders, payments, or account.

10. Third-Party Links

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.